What we do 

We work to protect, support and empower groups of people who are often invisible in society. Our projects are led by expert frontline staff whose mission is to improve the lives of vulnerable people.


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Domestic abuse can happen to anyone. We work with men and women across Wales who are experiencing domestic abuse of any kind, and we provide them with access to support services and safety. 


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Help for Women

Safer Wales provides a premium service to women who experience domestic abuse and sexual violence in the Cardiff area. We offer support, advice and information to women to increase safety and health in relation to domestic abuse and sexual violence.

The Safer Wales team are experienced and fully qualified IDSVAs (Independent Domestic and Sexual Violence Advisors). We work closely with statutory and voluntary agencies, including drug and alcohol agencies, Cardiff City Council’s housing department, housing associations, the Sexual Abuse Referral Centre (SARC) education and children’s services and health services.

For more information download our Women’s Safety Unit leaflet.

Are you at risk of domestic abuse? 

Has your partner ever:

  • Behaved in a jealous and / or controlling way?
  • Said or done anything of a sexual nature that makes you feel uncomfortable or hurt?
  • Physically hurt you?
  • Threatened you, undermined you or put you down?

Do you think:

  • The abuse is getting worse or becoming more frequent?
  • Your children are being affected or harmed by the abuse?
  • Your partner might kill you?
  • You want to leave your partner but are afraid to do so?
  • Are you being stalked?

Call us on 029 2022 0033.
Please note our offices are staffed Monday–Friday 9am–5pm

For 24-hour support, call the Live Fear Free Helpline on 0808 80 10 800 

IN AN EMERGENCY DON’T DELAY – DIAL 999

Help for Men

Every man has a right to feel safe.

Domestic abuse is about power and control of one person over another, and it can happen to anyone. Our Dyn Project provides support to heterosexual, gay, bisexual and trans men who are experiencing abuse from a partner.

We provide confidential support and help for men affected by domestic abuse to find the best available services in their local area. This includes safety planning, signposting to services across Wales, advice and emotional support

Are you at risk? 

Has your partner ever:

  • Tried to control you?
  • Intimidated you?
  • Shouted at you?
  • Threatened to hurt or kill you?
  • Withheld money from you?
  • Threatened to take your children away?
  • Called you offensive or insulting names?
  • Tried to control your movements?
  • Stopped you from contacting family or friends?

If you have faced any of this kind of treatment from your partner, you may be experiencing a form of domestic abuse.  

Get help now

Call the Dyn Wales Helpline for support and advice on 0808 80 10 321 (open Monday to Friday 10am–4pm)

For 24-hour support, call the Live Fear Free Helpline on 0808 80 10 800 

 

IN AN EMERGENCY DON’T DELAY – DIAL 999

Help for Older People

At Safer Wales we recognise that domestic abuse does not end at 50 or 60 and that older people experiencing domestic abuse have specific needs. We recognise and acknowledge how difficult it must be to consider ending a 40, 50 or 60 year relationship and that older people may be less aware of the services available to help them.

Safer Wales have a specially qualified Older Peoples IDSVA (Independent Domestic and Sexual Violence Advisor) able to offer tailored safety planning and support.

For more information download our Butterfly Project Leaflet

Are you at risk of domestic abuse? 

Has your partner or other family member:

  • Tried to control you?
  • Intimidated you?
  • Shouted at you?
  • Threatened to hurt or kill you?
  • Withheld money from you?
  • Called you offensive or insulting names?
  • Tried to control your movements?
  • Stopped you from contacting family or friends?

Call us on 029 2022 0033.
Please note our offices are staffed Monday–Friday 9am–5pm

For 24-hour support, call the Live Fear Free Helpline on 0808 80 10 800 

IN AN EMERGENCY DON’T DELAY – DIAL 999

We work with vulnerable young people to improve their access to services and provide them with a safer future.

Safer Wales Inclusive Service (SWIS) is a project for young females aged between 12 and 16 years old who are at risk of sexual exploitation. SWIS provides one-to-one and group work focused on encouraging positive lifestyle choices.

The activities are structured within the term timetable and include; healthy eating, minimising stress, healthy relationships, child sexual exploitation and sexual health. These sessions are facilitated by Safer Wales staff and volunteer mentors.

For more information contact Donna Tucker at dmt@saferwales.com

Click here to find out about volunteering

We run services specifically for women involved or potentially involved with the criminal justice system, including those in HMP Eastwood Park (returning to Wales and South West  England), and HMP Styal (returning to Wales), through the delivery of the resettlement service for Working Links and Wales CRC, Dorset Devon and Cornwall CRC and Bristol, Gloucester, Somerset and Wiltshire CRC, since May 1 2015.

Call us on 029 2022 0033.

Please note our offices are staffed Monday–Friday 9am–5pm.

Anyone can be a victim of sexual exploitation, but some people are more vulnerable and at risk than others. We work to protect victims of sexual exploitation from danger and help them to lead safer lives.

We also run the Integrated Offender Management (IOM) Cymru Women’s Diversionary Pathway based at Merthyr Tydfil Police Station allowing those who qualify to be diverted out of the criminal justice system and receive appropriate support.

This project is funded by the Gwent Police and Crime Commissioner.

Our volunteers and project workers help those affected by sex work through mentoring, advocacy and access to services. We are the only organisation in Cardiff providing evening outreach services and case management support. 

For more information contact Donna Tucker at dmt@saferwales.com

Click here to find out about volunteering with young people.

Call us on 029 2022 0033 to find out more about our StreetLife project.